The Westin Jakarta | Hotel in Jakarta
Hotel in Kuningan, Jakarta
With a 360-degree view of the city, The Westin Jakarta is located on the top 20 floors of a 304-yard Gama Tower. Strategically located in the Setiabudi district, it is only a 10-minute drive to the Central Business District of Jakarta. It features an indoor pool, a fitness center, and spa facilities. Free WiFi is accessible throughout the premises. Every air-conditioned room at The Westin Jakarta is equipped with a flat-screen TV with satellite channels, a safety deposit box and a mini-bar. Guests can relax in the seating area and enjoy a cup of tea. Each room has a wardrobe and a dressing room. The private bathroom has a hot and cold shower and is stocked with a hairdryer, slippers and free toiletries. Guests can choose a selection of healthy dishes at the on-site dining outlets. Breakfast is served at Seasonal Tastes, while lunch, dinner and refreshments can be enjoyed at Daily Treats or the Lobby Lounge. Henshin combines Japanese-Peruvian fine dining with a fantastic view of the city from the top three floors. Cocktails with modern mixes can also be enjoyed at the alfresco rooftop bar. The hotel operates a 24-hour front desk and security. The staff can assist with laundry, tour arrangements, ticketing and car rental. Guests can also make use of the business center or ask for advice on exploring the city from the concierge. Kota Kasablanka Mall is a 10-minute drive away. Bundaran HI is 2.1 mi from The Westin Jakarta, while Sarinah is 2.6 mi away. Halim Perdanakusuma Airport is 4.3 mi from the property, while Soekarno-Hatta International Airport is 21 mi away.
The Westin Jakarta is located in Jakarta.
This 313 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Business Services, Air Conditioner, and several others. This is a 5 star rated property and has over 129 reviews with the average score of 9.2 . Coming to Jakarta and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 313 Bedrooms Hotel if you want to learn more about this place in Jakarta. These details are authentic, as they are provided by our partner, booking.com.
This The Westin Jakarta in Jakarta is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Westin Jakarta”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Special diet meals (on request)
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Coffee house on site
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Fruit
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Kids' meals
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Wine/Champagne
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Bar
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Restaurant
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Kid-friendly buffet
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Breakfast in the room
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Parking garage
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Accessible parking
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Parking
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Parking on site
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Free parking
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Toilet with grab rails
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Wheelchair accessible
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Couples' massage
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Happy hour
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Full-body massage
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Steam room
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Indoor pool (year-round)
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Locker rooms
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Foot massage
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Spa facilities
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Pedicure
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Live sports events (broadcast)
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Live music/Performance
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Beauty services
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Indoor pool
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Fitness
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Sauna
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Hot tub/Jacuzzi
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Spa and wellness center
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Spa/Wellness packages
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Fitness center
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Manicure
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Body treatments
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Nightclub/DJ
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Personal trainer
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Body wrap
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Body scrub
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Facial treatments
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Massage
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Evening entertainment
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Spa lounge/Relaxation area
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Soundproof rooms
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Designated smoking area
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Elevator
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Safe
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Facilities for disabled guests
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Family rooms
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Wifi in all areas
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Air conditioning
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Non-smoking rooms
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Private check-in/out
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Hair/Beauty salon
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Meeting/Banquet facilities
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Valet parking
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Concierge
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Suit press
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Laundry
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Express check-in/out
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ATM on site
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Fax/Photocopying
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Baggage storage
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24-hour front desk
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Ironing service
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Dry cleaning
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Daily housekeeping
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Business center
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Airport shuttle
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Airport shuttle (additional charge)
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Room service
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Internet
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Wifi
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Free Wifi
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CCTV in common areas
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Smoke alarms
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24-hour security
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Fire extinguishers
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Key card access
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CCTV outside property
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Security alarm
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Key access
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Guest accommodation disinfected between stays
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Physical distancing in dining areas
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Access to healthcare professionals
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Hand sanitizer in guest accommodation and common areas
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Process in place to check health of guests
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First aid kits available
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Staff follow all safety protocols as directed by local authorities
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Physical distancing rules followed
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Cashless payment available
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Contactless check-in/out
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Beach chairs/Loungers
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Swimming pool
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Pool with view
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Airport pickup
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Airport drop-off
Policies
Please note that debit and credit cards will be authorized upon check-in with the amount of your stay, plus a deposit to cover incidentals. kindly note, the card used at the time of booking, has to be presented upon check-in. the authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged. authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Westin Twin Room
Room Type:
Twin/Double
Room Size:
46 m2
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Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Roll-in shower, Adapted bath, Entire unit wheelchair accessibleRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towels |
|
Premium King, Club lounge access, Guest room, 1 King
Room Type:
Double
Room Size:
56 m2
|
Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Premium Queen Room, Club Lounge Access
Room Type:
Twin/Double
Room Size:
56 m2
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Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
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Club King Room , Club Lounge Access
Room Type:
Double
Room Size:
46 m2
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Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Interconnected room(s) available, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Club Queen Room, Club Lounge Access
Room Type:
Twin/Double
Room Size:
46 m2
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Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Interconnected room(s) available, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Deluxe Junior Suite
Room Type:
Suite
Room Size:
68 m2
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Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Executive Suite, Club Lounge Access
Room Type:
Suite
Room Size:
92 m2
|
Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Additional bathroom, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenWine glasses, Dining table, Refrigerator, Coffee machine, Electric kettleLiving AreaDesk, Sofa, Dining area, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Westin King Room
Room Type:
Double
Room Size:
46 m2
|
Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Interconnected room(s) available, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevator, Roll-in shower, Adapted bath, Entire unit wheelchair accessibleRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towels |
|
Westin Suite, Club lounge access, Larger Suite, 1 King
Room Type:
Suite
Room Size:
166 m2
|
Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Presidential Suite, Club lounge access, Larger Suite, 1 King
Room Type:
Suite
Room Size:
270 m2
|
Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewCity view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towelsExclusive servicesComplimentary evening snacks and drinks in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge, Free gym access, Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day |
|
Deluxe Double Room with Skyline View
Room Type:
Double
Room Size:
46 m2
|
Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Interconnected room(s) available, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewQuiet street view, Landmark view, City view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towels |
|
Deluxe King Room with Skyline View
Room Type:
Double
Room Size:
46 m2
|
Food & DrinkFruit, Tea/Coffee maker, Bottle of water, MinibarBathroomHairdryer, Towels, Toilet paper, Conditioner, Shower, Free toiletries, Private bathroom, Body soap, Slippers, Bathrobe, Bath or shower, Walk-in shower, Toilet, Shower cap, Toothbrush, Shampoo, BathGeneralTrash cans, Ironing facilities, Smoke Alarm, Key card access, Interconnected room(s) available, Carpeted, Soundproofing, Iron, Safety deposit box, Air conditioning, Key accessMedia & TechnologyTelephone, Satellite channels, TV, iPod dock, Flat-screen TVServicesWake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Wine glasses, Electric kettleLiving AreaDesk, Sofa, Seating areaBedroomWardrobe or closet, Linens, Walk-in closet, Alarm clockViewQuiet street view, Landmark view, City view, ViewAccessibilityUpper floors accessible by elevator, Accessible by elevatorRoom amenitiesNon-feather pillow, Clothes rack, Adapter, Socket near the bed, Feather pillow, Hypoallergenic pillowPool and SpaPool with a view, Shallow end, Pool towels |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for The Westin Jakarta starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this The Westin Jakarta has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the The Westin Jakarta starts from $186 per night with includes Oceanfront, Transportation/Shuttle, Sports/Activities, Restaurant, Entertainment, Child Friendly, Pool, View, Ocean View, Accessibility, Spa, Bar, Parking, Wellness Facilities, Toiletries, Guest Services, Breakfast, Business Services, Air Conditioner, Wheelchair Accessible, Private Pool, Security/Safety, Hot Tub, Internet, Laundry, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Westin Jakarta is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the The Westin Jakarta indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.