The Alana Surabaya | Hotel in Surabaya

| 8.1 (181 Reviews) |  8 Bathrooms  22 Guests
Ketintang Hotel | The Alana Surabaya

Hotel in Ketintang, Surabaya

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

The Alana Surabaya is located in Surabaya.

This 173 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Bar, Pool, and several others. This is a 4 star rated property and has over 181 reviews with the average score of 8.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 173 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This The Alana Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alana Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
  • Bar
Parking
  • Free parking
  • Parking
  • Private Parking
Activities
  • Indoor pool
  • Fitness center
  • Yoga classes
  • Live music/Performance
  • Personal trainer
  • Kids' club
  • Fitness
  • Massage
  • Sauna
General
  • Elevator
  • Non-smoking rooms
  • Safe
  • Wifi in all areas
  • Air conditioning
Guest Services
  • Concierge
  • Private check-in/out
  • Room service
  • Fax/Photocopying
  • Business center
  • Valet parking
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
  • Garden
Security/Safety
  • Fire extinguishers
  • 24-hour security
  • Staff follow all safety protocols as directed by local authorities
Spa
  • Swimming pool
  • Pool bar

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

A negative coronavirus (covid-19) pcr or antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.

Reviews

Value for money:
8.57
Location:
8.53
Staff:
8.98
Facilities:
8.53
Comfort:
8.79
Cleanliness:
8.64
Endang Setiawan
Jan 18, 2026 08:00:00 AM
Review Score:   8
Indonesia
Reviewer Type: Family With Children
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Premier Double Room
Room Type: Twin/Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning, Hardwood or parquet floors, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Deluxe Double Room
Room Type: Twin/Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

View

City view, View

Services

Wake-up service

Room amenities

Clothes rack
Suite
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Key card access, Trash cans, Air conditioning, Ironing facilities, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Hairdryer, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Desk, Sitting area, Dining area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Premier Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Deluxe Twin Room
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Club Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Hairdryer, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

General

Safe, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Refrigerator, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Double Room
Room Type: Double
Room Size: 60 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Hairdryer, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Family Room
Room Type: Family
Room Size: 62 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

General

Safe, Key card access, Trash cans, Air conditioning, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Bathroom

Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Hairdryer, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Desk, Sitting area, Sofa

Services

Wake-up service

View

City view

Room amenities

Clothes rack
Check Hotel Availability
Nightly rates from:
USD54
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