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La Lisa Hotel by ARTOTEL | Hotel in Surabaya

| 7.9 (122 Reviews) |  4 Bathrooms  8 Guests
Gubeng Hotel | La Lisa Hotel by ARTOTEL

Hotel in Gubeng, Surabaya

Comfortable Accommodations

La Lisa Hotel by ARTOTEL in Surabaya offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, refrigerator, work desk, free toiletries, shower, slippers, TV, and electric kettle.

Leisure Facilities

Guests can enjoy a swimming pool with a view, fitness center, garden, terrace, and restaurant. The hotel provides free WiFi, a kids' pool, and an indoor play area, ensuring entertainment for all ages.

Dining Options

The on-site restaurant serves halal Indonesian and Asian cuisines, catering to diverse preferences. Room service is available for added convenience.

Convenient Services

The hotel offers a shuttle service, elevator, 24-hour front desk, kids' club, daily housekeeping, indoor play area, and free on-site private parking. Juanda International Airport is 6.2 mi away.

La Lisa Hotel by ARTOTEL is located in Surabaya.

This 4 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Transportation/Shuttle, Security/Safety, and several others. This is a 3 star rated property and has over 122 reviews with the average score of 7.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 4 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This La Lisa Hotel by ARTOTEL in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “La Lisa Hotel by ARTOTEL”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
Parking
  • Parking
  • Parking on site
  • Free parking
  • Private Parking
  • Street parking
Activities
  • Kids' club
  • Playground
  • Foot massage
  • Full-body massage
  • Fitness center
  • Massage
  • Spa and wellness center
Entertainment
  • Board games/Puzzles
  • Indoor play area
General
  • Safe
  • Air conditioning
  • Non-smoking rooms
  • Elevator
  • Family rooms
Guest Services
  • Daily housekeeping
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Laundry
  • ATM on site
  • Business center
  • Shuttle service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Room service
  • Car rental
  • Fax/Photocopying
  • Ironing service
  • Babysitting/Child services
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Terrace
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • Security alarm
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Swimming pool
  • Pool with view
  • Shallow end
  • Kids' pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that additional guests above the maximum room occupancy will incur an additional charge of idr 300,000 per adult.

Reviews

Value for money:
8.81
Location:
8.06
Staff:
8.98
Facilities:
8.53
Comfort:
8.61
Cleanliness:
8.54
Mathijs
Aug 24, 2026 07:00:00 AM
Review Score:   9
Netherlands
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Very nice and helpful people, good location lots of stuff easy accessible by grab.
Negative: One of the rooms smelled a bit but we instantly got another room which was perfect. Staff was really nice about it.
Summary: Good experience
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 25 m2
1 Full bed(s) Bed
Deluxe Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shower cap, Body soap, Toilet, Toilet paper, Private bathroom, Free toiletries, Towels, Slippers, Shampoo, Toothbrush

General

Safety deposit box, Air conditioning, Trash cans

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Services

Wake-up service

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Family Room
Room Type: Family
Room Size: 32 m2
1 King bed(s) Bed
1 Sofa bed Bed
Family Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shower cap, Body soap, Toilet, Toilet paper, Private bathroom, Free toiletries, Towels, Slippers, Shampoo, Toothbrush

General

Safety deposit box, Air conditioning, Trash cans

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Services

Wake-up service

Room amenities

Socket near the bed, Sofa bed, Clothes rack

Accessibility

Accessible by elevator
Grand Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 22 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Grand Superior Double or Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shower cap, Body soap, Toilet, Toilet paper, Private bathroom, Free toiletries, Towels, Slippers, Shampoo, Toothbrush

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels

General

Trash cans, Air conditioning

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Services

Wake-up service

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator
Superior Double or Twin Room
Room Type: Twin/Double
Room Size: 19 m2
2 Twin bed(s) Bed
Superior Double or Twin Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Shower cap, Body soap, Toilet, Toilet paper, Private bathroom, Free toiletries, Towels, Slippers, Shampoo, Toothbrush

Media & Technology

TV, Flat-screen TV, Telephone, Cable channels

General

Trash cans, Air conditioning

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

Services

Wake-up service

Room amenities

Socket near the bed, Clothes rack

Accessibility

Accessible by elevator

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Gubeng hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Gubeng hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Gubeng hotel starts from $25 per night with includes Transportation/Shuttle, Security/Safety, Child Friendly, Restaurant, Guest Services, Air Conditioner, Pool, View, Balcony/Terrace, Accessibility, Business Services, Sports/Activities, Spa, Entertainment, Breakfast, Laundry, Parking, Wellness Facilities, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gubeng hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Gubeng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.