Hotel Ciputra World Surabaya managed by Swiss-Belhotel International | Hotel in Surabaya

| 8.7 (221 Reviews) |  10 Bathrooms  20 Guests
Surabaya Hotel | Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Hotel in Surabaya

Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodations with an outdoor swimming pool and free WiFi access throughout the entire property. Each room comes with IPTV and i-home system. It takes a 10-minute drive from the property to Bukit Darmo Golf Course, and a 20-minute drive to Submarine Monument. Getting to Juanda International Airport will take around 30 minutes by car. The rooms at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International are all air-conditioned. Each one is fitted with a wardrobe, personal safe, an electric kettle, and private bathroom featuring shower facilities with free toiletries. Fresh fluffy towels and linen are provided in the room. Guests can enjoy a panoramic view of the city from the room. The staff a the 24-hour front desk are always available to help you with laundry requests, arranging airport shuttle service, and organize relaxing treatments at the on-site spa and wellness center at additional charges. Other facilities available at this property include a business center, and meeting/banquet facility. For dining option, this hotel offers on-site restaurant and bar. The Gallery Restaurant serves Indonesian and western dishes, while The Lounge serves refreshing beverages. Alternatively, guests can explore the surrounding area where various eateries can be found at Ciputra World Surabaya Mall.

Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is located in Surabaya.

This 216 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Breakfast, Child Friendly, and several others. This is a 5 star rated property and has over 221 reviews with the average score of 8.7 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 216 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Ciputra World Surabaya managed by Swiss-Belhotel International in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Ciputra World Surabaya managed by Swiss-Belhotel International”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Bar
  • Wine/Champagne
  • Coffee house on site
Parking
  • Parking garage
  • Accessible parking
  • Parking
  • Free parking
  • Parking on site
Activities
  • Spa
  • Golf course (within 2 miles)
  • Fitness center
  • Hot tub/Jacuzzi
  • Sauna
  • Massage
  • Fitness
General
  • Air conditioning
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Wifi in all areas
  • Non-smoking rooms
  • Elevator
Guest Services
  • Daily housekeeping
  • Dry cleaning
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Meeting/Banquet facilities
  • Ironing service
  • Car rental
  • Baggage storage
  • Laundry
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Shuttle service
  • Concierge
  • Room service
  • Valet parking
  • Business center
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Pool with view
  • Fenced pool
  • Rooftop pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.65
Location:
8.91
Staff:
9.14
Facilities:
8.79
Comfort:
9.15
Cleanliness:
9.04
Soon Chai
Apr 20, 2026 07:00:00 AM
Review Score:   8
Singapore
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Deluxe Double Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator

Layout

Window
Superior Deluxe Twin Room
Room Type: Twin/Double
Room Size: 33 m2
2 Twin bed(s) Bed
Superior Deluxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator

Layout

Window
Grand Deluxe Double Room
Room Type: Double
Room Size: 36 m2
1 Queen bed(s) Bed
Grand Deluxe Double Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Sitting area, Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator

Layout

Window
Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
1 Sofa bed Bed
Suite

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Toothbrush, Body soap, Towels, Guest bathroom, Conditioner, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Sitting area, Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator

Layout

Window
Executive Deluxe King Room
Room Type: Twin/Double
Room Size: 30 m2
1 Queen bed(s) Bed
Executive Deluxe King Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator

Layout

Window
Executive Club Grand Deluxe Room
Room Type: Twin/Double
Room Size: 37 m2
1 Queen bed(s) Bed
Executive Club Grand Deluxe Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet, Shower cap

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Sitting area, Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator

Layout

Window
Deluxe Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator
Superior Deluxe King Room
Room Type: Double
Room Size: 33 m2
1 Queen bed(s) Bed
Superior Deluxe King Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator
Grand Deluxe Twin Room
Room Type: Twin
Room Size: 36 m2
2 Twin bed(s) Bed
Grand Deluxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Free toiletries, Private bathroom, Bathtub, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator
Executive Deluxe Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed
Executive Deluxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Shampoo, Slippers, Private bathroom, Free toiletries, Shower, Toilet paper, Toothbrush, Body soap, Towels, Conditioner, Hairdryer, Toilet

General

Air conditioning, Safe, Soundproof, Smoke Alarm, Key card access, Carpeted

Media & Technology

Satellite channels, Flat-screen TV, TV, Telephone

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Linens, Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle

Accessibility

Accessible by elevator

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surabaya hotel?

Check-in time for Surabaya hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $67 per night with includes Parking, Pool, Bar, Hot Tub, Laundry, Spa, Restaurant, Air Conditioner, Designated Smoking Area, View, Transportation/Shuttle, Business Services, Guest Services, Security/Safety, Wellness Facilities, Entertainment, Breakfast, Child Friendly, Internet, Wheelchair Accessible, Accessibility, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD67
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